Honest, Friendly, Professional

The Optometrist was very knowledgeable and friendly

I rang this business when holidaying in Hervey Bay and experiencing disturbing eye problems. Thanks to the lovely receptionist who organised an appointment for me the next day. Matt was... read more extremely good explaining what he was doing when taking images etc. Tuyen was extremely professional when checking pressures etc and consulting with my specialist re a change in prescribed drops. A follow up appointment was organised for early on the day of our departure and a peace of mind ok was given about the success of the new drops. Three days later I even received a phone call from Tuyen enquiring about a subsequent appointment I had elsewhere and the general state of my eyes. Thank you for this friendly and caring treatment. You are all a credit to your business and profession.

Now I understand what it means to go to an independent, locally owned business. They ticked all the boxes for me; thorough knowledge of their products, ability to source products... read more from a wide range of suppliers, a willingness to provide quality products that are outside the typical generic mainstream (one size fits all) offerings, modern and up-to-date facilities and practises, great service with a genuine desire to help their customers. Many thanks to the team, I was thoroughly impressed with the whole experience which was provided by a very professional and dedicated staff.

Megan was outstanding in her professional approach.